5 things to look for when booking a same day courier

Speedy and the team understand that everyone has different delivery requirements when booking a same day courier. But we strive to be the best express courier service in the UK and would like to offer our customers advice on 5 things to look for when booking a same day courier.

booking a same day courier

 

Trustworthy

When you are placing your precious goods in the hands of a stranger, it’s important that they have given you reason to believe they are trustworthy. Background checks, word of mouth and review sites are all beneficial in assisting you in finding a dedicated courier you can trust. Speedy Same Day Courier is run by a dedicated team with over 25 years experience in same day deliveries. Our customers include blue chip companies, software production companies and navigational parts manufacturers.We understand how important it is to reassure customers at every level that their goods are important. We treat all goods we deliver as equal, from a set of keys to 2 pallets of goods worth over £5000.

Communication

Communication is key in ensuring an express delivery is processed correctly before a courier is dispatched. An efficient courier services team will make sure all communication and written/verbal direction related to your booking is recorded for the purposes of providing a smooth and professional transaction. Once a driver is dispatched, communication is important to reassure customers of estimated delivery times, any delays or queries and time of delivery. Speedy feels communication plays an important role in providing a dedicated customer service team member on 0800 133 7811. We believe that all customers should be able to talk to a team member during business hours to provide you with reassurance your delivery will be handled with care.

Navigation

Navigational skills are incredibly important when transporting goods from their collection point to delivery point via the fastest route. Local knowledge of major towns and cities is essential when routing a dedicated courier delivery through busy highways. Speedy same day courier uses high tech routing and navigational software to maintain a dedicated level of service when planning our same day couriers journey. Our system handles multi drops and wait/returns express deliveries proficiently.

Punctuality

If you require a dedicated courier to deliver your goods direct, then punctuality will be essential. A time related tender, passport required for a flight or pallets due for delivery at a shipping port will all require a punctual delivery service. Our express delivery service understands the importance of time management and routes all vehicles with your time related deliveries in mind.

Customer service

One of the most important factors to look for when booking a same day courier, is the level of customer service they offer. Good customer service is the lifeblood of any business, especially a service where customer satisfaction is key to the continuation of business. Our UK based courier customer service team is available Monday-Friday 9-5, for all your enquires, assistance in booking and can relay information from traffic control.

If you’re interested in discovering how we can offer all these factors and more, give us a call on 0800 133 7811

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